FAQ

  • How long does it take to see an improvement in the length of my eyelashes?

    Some users have experienced an improvements after only 14 days in the length and thickness of their eyelashes, however by 4 weeks you should see a real difference.

  • How long does it take to see an improvement in the length of my eyebrow?

    Some users have experienced an improvements after only 14 days in the length and thickness of their eyebrows, however by 4 weeks you should see a real difference.

  • How long will one bottle of Serum last?

    One bottle lasts 3 months, a little goes a long way.

  • Does either Serum increase the rate of growth if applied twice a day?

    We don’t recommend over applying for best results you only need to apply once at night before you go to sleep. The eyelashes/eyebrows can only absorb a certain amount of serum before they become overloaded.

  • What happens if I forget to apply the Serum?

    Its not a problem, you simply apply the Serum the next day at your regular time before going to sleep. A routine regime is the key to achieving the best results.

  • Are the Serums safe to use around the eye area?

    The Serums have been formulated to be used around the sensitive eye area and should be safe and non-irritating.  As with any cosmetic product, a few users may be allergic to one or more of the ingredients in the formula.  Please check the ingredient list below before use:

    Kiy-oshi Eyelash Enhancer Serum –   Aqua, Hyaluronic Acid, Collagen, HydrolyzedCucurbitaPepo Seedcake, Panax  Ginseng Root Extract, Arginine, Panthenol, SoduimHyaluronate, 2,3-Butanediol, Ginkgo Biloba Leaf Extract, Phenoxyethanol, Glycerin, Glycine

    Kiy-oshi Eyebrow Enhancer Serum – Aqua, Sodium Chloride, Collagen, Angelica Archangelica Root Extract, HydrolyzedCucurbitaPepo Seedcake, PolygonumMultiflorum Root Extract, Cellulose Gum, Disodium Phosphate, Stevia Rebaudiana Extract, 2,3 Butanediol, Phenoxyethanol, Glycine.

  • Can I use the Serums if I wear contact lens?

    Yes you can use Kiy-oshi Eyelash Serum or Kiy-oshi Eyebrow Enhancer Serum if you wear contact, however it is recommended that you consult your ophthalmologist before using the products, particularly if you wear soft lenses.

  • Can I use Kiy-oshi Eyelash Enhancer Serum or Kiy-oshi Eyebrow Enhancer Serum after chemotherapy/radiotherapy treatment?

    Yes, you can use the Eyelash Enhancer Serum or the Eyebrow Enhancer Serum after your chemotherapy / radiotherapy treatment has been completed.  To ensure that it is absolutely safe for you please consult with your doctor before use.

  • Will Kiy-oshi Eyelash Enhancer Serum make my eyelashes darker?

    The Serum is transparent and the lashes may appear fuller and thicker and the lash line may appear more defined as a result the Serum does not act as a dye.

  • What happens if you stop using the Kiy-oshi Eyelash Enhancer Serum or Kiy-oshi Eyebrow Enhancer Serum?

    We don’t recommend to stop using the Serum as it is important to maintain the look that you have achieved.  If  you do stop using the Serum the eyelashes or the eyebrows growth is expected to gradually return to its pre-treatment level.